Help Centre
Gaming should always stay fun, so we offer simple tools to help you manage your play. You can turn them on from your account whenever you like, and you are welcome to email us with any questions.
Which deposit methods can I use?
You can fund your account through Interac e-Transfer, Visa, Mastercard, Apple Pay, iDebit, Instadebit, Paysafecard, MuchBetter, Neosurf or AstroPay. Deposits start at C$10.
Is it possible to pause or self-exclude?
Yes, for sure. A short break can last one day or stretch to six weeks. Need more time? Choose self-exclusion and we will close your account. Both tools sit under Settings once you log in, and our team can help by email too.
What are the withdrawal limits?
The smallest cashout we process is C$10. Each month you can withdraw a total of C$10 000. With most methods, payouts arrive in about one to four hours, though a bank wire may take a bit longer, as much as 12 hours.
Who runs the live tables?
Our live dealer games come from Evolution, Pragmatic Play Live and Stakelogic Live.
How do I open an account?
Getting started is easy: hit Join, share a few personal details and tick the box stating your age is 19 or more. Next, our team checks your ID and the location you play from. Once that step is done, your first deposit can go through.
Do you charge any fees?
No. We do not add any fees to deposits or cash outs.
How does the welcome offer work?
Pick one package. The Casino package offers up to C$600 plus 50 spins, while the Live Casino package offers up to C$200 plus 10 Golden Chips, each one worth C$5. Your deposit must be wagered 25x on eligible games, and table games contribute 8% to this requirement.
What are Quebec Originals?
Quebec Originals is our in-house collection of games, and it has a dedicated row in the lobby. These games are easy to learn and fun to play next to your usual favourites.
Safer play tools
- Choose limits for your stakes, wagers and deposits
- Turn on time reminders and reality checks during play
- Take a cooling-off pause between 24 hours and 6 weeks
- Close your account forever or choose self-exclusion
- Answer a quick quiz about your play habits
- A quick identity and location check happens before you fund your account the first time
- Lowering a limit works instantly, while raising one starts after 24 hours